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Customer Services

We have a Customer Services page for compliments and complaints.

Thanks for Facemasks

Our grateful thanks to Mary Laxton and her NhsAngels who gave us face masks for our drivers and for us to hand out to passengers. Her 31 Hailsham based volunteers made over 6200 masks in 5 weeks for essential workers & volunteers in and around the town.

Our MD Philip Ayers has said 'They really are excellent and we will try to hand them out in Hailsham so that the effort put in by yourself and your volunteers benefits the local area.'

Cuckmere Buses thanks Hailsham Volunteer Hub

Our Managing Director, Philip Ayers, visited Hailsham Volunteer Hub to thank them for helping recruit new volunteer drivers.

Enhanced cleaning regime

Here at Cuckmere Buses, your comfort and safety and that of our drivers is our priority, so we wanted to let you know what you can expect when travelling with us, and how to travel with greater confidence...

• Each bus is fogged with a 24-hour anti-viral protection spray each evening.
• Higher risk touch areas (grabrails and handles, touchscreens, ticket machines and bell-pushes are wiped with sanitising wipes by the driver between each trip operated.
• Hand sanitiser is available on each of our buses. Please use it!
• Driver screens are provided to increase confidence in travelling with us.
• Windows and ventilators are kept open whenever possible to improve air circulation within the bus.
• If you do not have a face covering, we can provide one (for a charitable donation) for you to keep.
• We have signage on-board to remind our customers to stay safe and stay apart.